Payment

YES Gastro offers flexible payment options for both business and consumer purchases.

Available payment methods may include online card payment, bank transfer, cash on delivery or other supported options shown during checkout.

The available payment methods are shown during the checkout process.

Depending on the order type, delivery country, order value or customer agreement, not every payment method may be available for every order.

Online card payment is suitable for fast and simple order processing.

After successful payment, your order can move forward according to stock availability, preparation time and delivery conditions.

Bank transfer may be available for business customers, larger purchases, quotation-based orders or international orders.

In some cases, the order may be processed after the payment has arrived or after payment confirmation has been reviewed.

If bank transfer is selected, please use the correct payment reference so we can identify your payment faster.

Cash on delivery may be available for selected orders and delivery areas.

Availability can depend on the destination, courier conditions, order value, package type and number of boxes.

For larger or international orders, cash on delivery may not be available.

Orders are processed according to the selected payment method and payment status.

If payment confirmation is required before dispatch, we will process the order after the payment has been received or confirmed.

Delays in payment may also delay order preparation and delivery.

Please make sure that your billing details are correct before completing the order.

This includes:

• Company name
• Tax number
• Billing address
• Contact person
• Email address
• Mobile phone number

Invoices are issued based on the information provided during the order process.

If invoice details need to be changed after the order has been submitted, please contact us as soon as possible. Changes may not always be possible after the invoice has been issued.

If your payment fails, is declined or does not appear as completed, please check the payment details and try again.

If the issue continues, contact us with your order number and a short description of the problem.

If your company requires a quotation, bank transfer option or special payment clarification before ordering, please contact us before placing the order.

Clear payment information helps us process your order faster and avoid unnecessary delays.