All listed prices are gross and include VAT.

Legal Notice

Last updated: 30.07.2026

This Legal Notice provides the official company, website operator, contact and legal information for the YES Gastro online store operated by YES International Kft.

This website is operated for both consumer customers and business customers.



1. Website Operator

YES International Kft.
Address: 1054 Budapest, Honvéd utca 8. I. emelet 2. ajtó
HU VAT number: 33063779-2-41
EU VAT number: HU33063779
Company registration number: 01 09 457175
Email: info@yesgastro.eu
Phone: +36 70 719 5566

Managing director / authorised representative: Dogukan Yavuz
Website: www.yesgastro.eu

 



2. Contact Details

For general enquiries, customer service, orders, returns, claims and complaints, please contact us through the following details:

YES International Kft.
Address: 1054 Budapest, Honvéd utca 8. I. emelet 2. ajtó
HU VAT number: 33063779-2-41
EU VAT number: HU33063779
Company registration number: 01 09 457175
Email: info@yesgastro.eu
Phone: +36 70 719 5566

Customer service hours: 08.00-16.00

We aim to respond to customer enquiries within a reasonable time during business days.



3. Activity Of The Website

YES Gastro operates as a supplier of professional HoReCa, catering, foodservice and industrial kitchen-related products.

The website may be used for:

  • Browsing products
  • Placing online orders
  • Requesting information
  • Contacting customer service
  • Submitting returns, claims or complaints
  • Accessing legal policies and customer information
  • YES Gastro sells to both:
  • Consumer customers
  • Business customers, including companies, sole traders, institutions, restaurants, cafés, hotels, catering businesses and other professional users

Different rights and conditions may apply depending on whether the customer purchases as a consumer or as a business customer.



4. Hosting Provider

This online store is operated through Shopify.

Hosting / platform provider: Shopify International Limited
Address: 2nd Floor, Victoria Buildings, 1–2 Haddington Road, Dublin 4, D04 XN32, Ireland
Website: Shopify



5. Domain And Technical Services

Domain name: yesgastro.eu

These third-party providers may provide technical, payment, hosting, email, delivery or operational services related to the website and order fulfilment.

Use of third-party services may be subject to their own terms and privacy policies.



6. Legal Documents Available On The Website

The following legal documents form part of the information available to customers:

  • Terms of Service
  • Return & Refund Policy
  • Shipping Policy
  • Privacy Policy
  • Legal Notice

Customers should review these documents before placing an order.

If there is a conflict between this Legal Notice and a mandatory legal rule, the mandatory legal rule applies.



7. Prices, VAT And Product Information

Product prices, VAT information, shipping fees and other applicable charges are shown on the website, during checkout or in individual quotations.

All product prices displayed on the website include applicable VAT, unless explicitly stated otherwise.

The final payable price, including VAT and any mandatory charges, will be shown before the order is placed.

Product images are for illustration purposes only. Minor differences in appearance, packaging, color, finish, dimensions or technical details may occur.

YES Gastro reserves the right to correct obvious errors, technical errors, pricing errors, stock errors or product information errors.



8. Copyright And Intellectual Property

All content on this website is protected by copyright, trademark rights and other intellectual property rights.

This includes, but is not limited to:

  • Text
  • Product descriptions
  • Product data
  • Images
  • Graphics
  • Icons
  • Logos
  • Design elements
  • Layout
  • Brand materials
  • Website structure

The content belongs to YES International Kft., YES Gastro, suppliers, manufacturers, licensors or other rights holders.

The website content may not be copied, reproduced, modified, distributed, published, sold, used commercially or otherwise exploited without prior written permission from the relevant rights holder.

Use of the website does not transfer any intellectual property rights to the customer or visitor.



9. YES Gastro Brand

YES Gastro is the commercial brand name used by YES International Kft.

All brand names, logos, trade names, slogans, product names and visual identity elements used by YES Gastro are protected by applicable intellectual property laws.

Unauthorized use of the YES Gastro name, logo, brand identity, product texts, website design or marketing materials is prohibited.



10. Supplier And Manufacturer Content

Some product information, images, technical data, specifications or descriptions may be provided by suppliers, manufacturers or distributors.

YES Gastro aims to keep such information accurate and up to date, but supplier or manufacturer information may change without prior notice.

Where important, the customer should verify product suitability, dimensions, capacity, compatibility and technical requirements before placing an order.



11. External Links

This website may contain links to third-party websites or services.

YES Gastro is not responsible for the content, accuracy, availability, security, privacy practices or legal compliance of external websites that are outside our control.

Accessing third-party websites is at the visitor’s own responsibility.



12. Website Availability

YES Gastro aims to keep the website available and functioning properly.

However, we do not guarantee that the website will always be uninterrupted, error-free or available at all times.

Website access may be affected by:

  • Maintenance
  • Technical errors
  • Hosting provider issues
  • Internet service interruptions
  • Cybersecurity incidents
  • Software updates
  • Force majeure events
  • Other external circumstances

YES Gastro may modify, suspend or discontinue website functions where necessary.



13. Accuracy Of Website Information

YES Gastro aims to provide accurate and current information on the website.

However, product information, stock status, prices, descriptions, images, availability, delivery options and technical details may change.

YES Gastro reserves the right to update, correct, modify or remove website content at any time.

Obvious mistakes, technical errors or incorrect information do not create an obligation to supply a product under incorrect conditions.



14. User Content, Reviews And Feedback

If customers or visitors submit reviews, comments, images, feedback or other content through the website or related communication channels, they must ensure that the content is lawful, accurate and does not infringe third-party rights.

YES Gastro may remove or refuse content that is:

  • False or misleading
  • Offensive or abusive
  • Unlawful
  • Spam
  • Irrelevant
  • Infringing third-party rights
  • Harmful to the website or other users
  • Contrary to these website rules
  • Submitting feedback does not create any obligation for YES Gastro to compensate the submitter.



15. Reporting Illegal Or Infringing Content

If you believe that any content on this website is unlawful, misleading, infringing or violates your rights, please contact us at:

Email: info@yesgastro.eu

Please include:

  • Your name and contact details
  • The exact page or product where the content appears
  • A description of the issue
  • Evidence or explanation supporting your claim
  • Statement of your relationship to the affected rights, if applicable

We will review the report and take appropriate action where necessary.



16. Data Protection

YES International Kft. acts as the data controller for personal data processed in connection with the website, customer service, orders, invoicing, shipping, returns, claims, complaints and related business operations.

Personal data is processed according to our Privacy Policy.

The Privacy Policy explains:

  • What personal data we collect
  • Why we process personal data
  • Legal bases of processing
  • Data retention periods
  • Data processors and service providers
  • Customer rights
  • Contact details for data protection requests
  • For privacy-related questions, contact us at:

Email: info@yesgastro.eu



17. Cookies And Tracking Technologies

This website may use cookies and similar technologies for website operation, analytics, performance, security, marketing and user experience purposes.

Cookie use is explained in our Cookie Policy or Privacy Policy, where applicable.

Visitors can manage cookie preferences through the cookie banner, browser settings or other available consent tools.



18. Consumer Complaints

Consumers may contact YES Gastro directly with complaints at:

YES International Kft.
Address: 1054 Budapest, Honvéd utca 8. I. emelet 2. ajtó
HU VAT number: 33063779-2-41
EU VAT number: HU33063779
Company registration number: 01 09 457175
Email: info@yesgastro.eu
Phone: +36 70 719 5566

Please include:

  • Customer name
  • Order number
  • Contact details
  • Product name or SKU
  • Description of the complaint
  • Photos or documents, if relevant

We aim to handle complaints fairly and within a reasonable time.

If a consumer complaint cannot be resolved directly, the consumer may have the right to contact the competent consumer protection authority or conciliation board.



19. Consumer Protection Authority

Consumers may contact the competent consumer protection authority according to applicable rules.

Authority name: Budapest Főváros Kormányhivatala – Fogyasztóvédelmi Főosztály
Address: 1117 Budapest, Prielle Kornélia utca 4/b., Hungary
Website: https://kormanyhivatalok.hu/kormanyhivatalok/budapest
Email / contact: fogyasztovedelem@bfkh.gov.hu / +36 1 450 2598

 


20. Conciliation Board

Consumers may have the right to contact a conciliation board for out-of-court dispute resolution.

Conciliation board: Budapest Conciliation Board
Address: 1016 Budapest, Krisztina körút 99., III. floor, room 310, Hungary
Website: https://bekeltet.bkik.hu
Email: bekelteto.testulet@bkik.hu
Phone: +36 1 488 2131

For customers in Hungary, the competent conciliation board may depend on the consumer’s place of residence.

YES Gastro will cooperate with consumer dispute resolution procedures where required by applicable law.



21. EU Online Dispute Resolution Platform

The European Commission’s Online Dispute Resolution platform has been discontinued and is no longer available.

Consumers should contact YES Gastro directly first so that we can try to resolve the issue.

If the issue cannot be resolved directly, consumers may contact the competent consumer protection authority, conciliation board or other competent dispute resolution body.



22. Business Customer Complaints

Business customers may submit complaints, claims or order-related issues directly to YES Gastro at:

YES International Kft.
Address: 1054 Budapest, Honvéd utca 8. I. emelet 2. ajtó
HU VAT number: 33063779-2-41
EU VAT number: HU33063779
Company registration number: 01 09 457175
Email: info@yesgastro.eu
Phone: +36 70 719 5566

Business complaints are reviewed according to the Terms of Service, Return & Refund Policy, Shipping Policy, the order details and applicable B2B rules.

Business customers are not entitled to consumer-only rights unless mandatory law provides otherwise.



23. Governing Law

This website, this Legal Notice and purchases made through the website are governed by the laws of Hungary.

For consumers, this does not remove any mandatory consumer protection rights that apply under the law of the consumer’s country of residence where such rights cannot be excluded.

For business customers, disputes are subject to the competent Hungarian courts unless mandatory law provides otherwise.



24. No Professional Advice

The information on this website is provided for general product, commercial and customer information purposes.

Nothing on this website constitutes legal, tax, accounting, technical, food-safety, engineering or professional advice.

Customers are responsible for checking whether products are suitable for their intended use, professional environment and legal requirements.



25. Changes To This Legal Notice

YES Gastro may update this Legal Notice from time to time.

The latest version will be published on the website.

Customers and visitors should review this Legal Notice regularly.



26. Contact

YES International Kft.
Address: 1054 Budapest, Honvéd utca 8. I. emelet 2. ajtó
HU VAT number: 33063779-2-41
EU VAT number: HU33063779
Company registration number: 01 09 457175
Email: info@yesgastro.eu
Phone: +36 70 719 5566