FAQ
Orders & Invoices
Place your order online or request a quotation for larger quantities, with clear invoicing for business purchases.
Delivery & Pickup
We offer delivery throughout Hungary and to selected countries within the European Union, with personal pickup also available. We currently do not deliver outside the European Union.
Returns & Claims
If your order arrives damaged, incomplete or incorrect, contact us so we can review the issue and arrange the next step.
Payment
Choose from available business-friendly payment methods, including card payment, bank transfer and other supported options.
What materials are your products made from?
What materials are your products made from?
Our range includes professional kitchen products made from materials such as polycarbonate, polypropylene, polyethylene, ABS and other foodservice-grade materials, depending on the product type.
Are the products suitable for professional kitchen use?
Are the products suitable for professional kitchen use?
Yes. Our catalogue is focused on products used in HoReCa, catering, food storage, preparation, transport and service environments.
How should I clean the products?
How should I clean the products?
Most products can be cleaned with warm water and mild detergent. Many items are dishwasher safe, but always check the product description for specific cleaning and temperature information.
Are lids included with containers?
Are lids included with containers?
No. Lids are not included with containers unless clearly stated. Please check the product name and description before ordering.
How do I know which lid fits which container?
How do I know which lid fits which container?
Please check the GN size, product code and compatibility information on the product page.
For GN containers and other containers, the matching lid SKU is listed in the product description.
If you are unsure, contact us before placing the order.
Are your products recyclable?
Are your products recyclable?
Many products in our range are made from recyclable materials, depending on the product type. We focus on durable, long-term-use items that help reduce frequent replacement.
Couldn’t Find the Answer to Your Question?
Contact us by phone or submit the contact form, and our team will assist you as quickly as possible.